Shipping policy

Minute Dew currently serves customers in the United States through minutedew.com.

Shipping cost

Free standard shipping is available for eligible United States orders. Any different charge that applies to a specific address will be shown before payment at checkout.

Processing and shipment timing

Orders are processed on business days, excluding public holidays. We do not advertise a shorter fixed shipment promise until the selected inventory and fulfillment route have been verified. Unless a different shipment date is clearly shown before purchase, we expect to ship your order within 30 days of receiving it.

If we cannot ship within the stated period, we will contact you with a revised shipment date and the option to agree to the delay or cancel for a full refund, as applicable.

Tracking

When tracking is available, it will be sent to the email address used at checkout. A tracking number can take time to show its first carrier scan. Creating a label does not necessarily mean the carrier has received the package.

Address changes

Check your shipping address carefully before submitting your order. Contact info@minutedew.com as soon as possible if a correction is needed. We cannot guarantee changes after fulfillment has started and are not responsible for delays or losses caused by an incorrect address supplied by the customer.

Delays, lost packages, and damage

Carrier delays can occur after dispatch. If tracking is stalled, a package is marked delivered but cannot be found, or the package arrives damaged, contact us with your order number. We will review the shipment with the carrier or fulfillment partner and provide the remedy required by our policy and applicable law.

International orders

Minute Dew is currently configured for the United States market. Do not place an order for delivery outside the United States unless that destination and all charges are expressly available at checkout.